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Dialing for emergency assistance is a primary concern of any telephony solution. The ability to pick up the telephone and dial 911 to reach emergency personnel is a critical requirement. On the other side of the consideration is what the E-911 operator sees on their display when someone calls from the campus. The operator will see a number and the decision is what number they will see and how it will coordinate to a physical location. Some configuration options include:
• DID number associated with the particular extension being used to dial 911
• The Trunk DID number assigned by the PSTN company
• A DID assigned to certain locations within the campus
The decision will depend upon how precise a location is needed in emergencies. The more exact the information given during the call; the faster the response will be from emergency care personnel.
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